Refund policy
Returns
We accept returns within 7 days of delivery only if the product is damaged, defective, or incorrect.
Conditions for Return
- Item must be unused and in original packaging
- Proof of issue (photo/video) required
- Return request must be made within 7 days
Refunds
Once the returned item is received and inspected, refunds will be processed within 5–10 business days.
Non-Returnable Items
- Used or damaged by customer
- Sale/discounted clearance items (if applicable)
- Items without original packaging
Exchange
If eligible, we may offer a replacement instead of a refund.
Contact
For return requests: 03044406851 / Pickmartz5@gmail.com